forms created are not showing

Hello,

The form that I create Hotel Booking Form is not showing.

Also the Thank You page is not showing under Settings.

Hi Sarah,

Thanks for reaching out to Jotform Support. Let me help you with that:

Regarding your Hotel Booking Form not showing:

• Make sure the form is published and the link you are using is correct.
• Check if the form is set to private or has any restrictions that might prevent it from displaying.

For the Thank You page not showing under Settings:

• Go to your form's Settings tab.
• Scroll down to the Thank You Page section.
• Here, you can customize the Thank You page or set it to redirect to another form or URL.

If you want to redirect users to a second form after they submit the first one, you can add the link to the Thank You Page settings for a smooth transition.

Give it a try and let us know how it goes.

is still not showing

Hi Sarah,

Since the form is still not showing, please try the following steps to troubleshoot:

1. Clear your browser cache or try opening the form link in a different browser or incognito mode to rule out caching issues.
2. Check your form's status in My Forms to ensure it is not disabled or archived.
3. Verify the form's sharing settings to make sure it is set to public or accessible to your intended audience.

For the Thank You page not appearing under Settings, please confirm you are in the correct form's Settings tab. If the option is still missing, try refreshing the page or logging out and back in.

If these steps do not resolve the issue, please provide any error messages or screenshots you see.

MY https://www.jotform.com/app/sarah-jane-harrison-family/pre-registrationCASHAPP

thank you form is not showing where i can personalize the thank you form

Hi Sarah,

To personalize the Thank You page for your form in Jotform, follow these steps:

1. Open your form in the Form Builder.
2. At the bottom of the builder, select Edit Thank You Page.
3. Choose whether to display a custom message or redirect users to another page or form after submission.
4. Edit your message directly in the editor. You can format the text and add action buttons that allow users to fill out the same or another form, edit their submission, or download a PDF copy of their entry.
5. Add form fields to display the user's answers on the Thank You page if desired.

This process applies to Card forms. If you are using Classic forms, the steps are slightly different.

Try these steps to personalize your Thank You page and see if it appears under Settings after that.

there is no edit thank you page at the bottom of the builder

Hi Sarah,

If you do not see the "Edit Thank You Page" option at the bottom of the builder, it might be due to the type of form you are using or a display issue. Here are a few things to check:

1. Confirm the form type: Card forms have the "Edit Thank You Page" option at the bottom, while Classic forms manage the Thank You page under the Settings tab.
2. Try refreshing the page or logging out and back in: This can resolve temporary display issues.
3. Clear your browser cache or try a different browser: Sometimes browser caching can prevent UI elements from showing.
4. Access the Thank You page settings: For Classic forms, go to the Settings tab, then to the Thank You Page section to customize the message or redirect.

If you continue to experience issues, please provide a screenshot of your form builder interface so we can assist further.

Hi Sarah,

I checked the link you provided and can see that the Thank You Page that you're trying to edit is on your App. Unfortunately, it is not possible to edit the Thank You Page of the Jotform App. While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

Let us know if there’s anything else we can help you with.