Renew subscription via Purchase Order

Hello,

Our membership expires today 10/1 and we need to pay for our yearly subscription, but no one is getting back to me.

Hi Stacey Collins,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Thanks for reaching out to Jotform Support. I understand you're looking to renew your yearly subscription to prevent membership expiration and haven't received a response yet. I have escalated your refund request to our refund team. Our team typically responds within 24-48 hours; please use the ticket thread for all updates.

Reach out again if you need any other help.

Hi Stacey,

I checked your account and saw that you're paying via check. To renew your subscription, you can email your request to quotes@jotform.com, and someone will reply to you shortly.

Let us know if there’s anything else we can help you with.