Getting notified that I'm close to reached my Upload Space limit

Hi I keep getting an email saying im close to my usage limit. I deleted a bunch of form submissions but the storage amount is the same? I did it over a week ago to even give it a few days to process but the storage amount is the same. Why is this?

Hi Melissa,

Thanks for reaching out to Jotform Support. Deleted submissions are moved to the Trash in Jotform Tables and still occupy storage space until they are permanently deleted. You can easily delete your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the Dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the Confirmation window, click on the Delete button to confirm.

To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Give it a try and let us know if you need any help.

Thanks very much!