We want to make sure we can start back up without losing our data and forms.

  • T
    Tania Recinos
    Asked on October 1, 2025 at 1:13 PM

    We recently sold our practice and have no need for our account access at the moment. However, we plan to start back up as soon as we open our second location. We want to make sure we can start back up without losing our data and forms. 

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    Eiron_O JotForm Support
    Replied on October 1, 2025 at 2:23 PM

    Hi Tania,

    Thanks for reaching out to Jotform Support. If you're trying to create a back-up for your form submissions data, you can easily download your data from Jotform Tables as a CSV, Excel, or PDF file. Let me show you how:

    1. On your My Tables page, hover over the form whose data you want to download, and click on View Table.
    2. On the upper-right side of the page, click the on Download All button. 
    3. Now, select Download as CSV, Excel, or PDF to download your data.

    We want to make sure we can start back up without losing our data and forms Screenshot 20 You can also check out our How to Download Form Submissions as Excel, CSV, or PDF guide for more information.

    Let us know if you need any other help.

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