Please cancel the subscription

I did not expect the payment to be done today. However, please cancel the subscription and the credit card payment. We will be in touch with you again next year.

I understand your request to cancel the subscription and payment. You can manage your subscription, including cancellation, by using the options available in your account settings. If you look for the button labeled "Change Plan" below, it will guide you to where you can handle your subscription details. For detailed instructions on how to cancel your subscription, you might find this guide helpful: How to Cancel Your Subscription. Let me know if you need any more help with this!
Change Plan

It was paid today, so need to cancel the payment immediately. Thanks.

Hi TheVillagesDeafSeniorCitizens@gmail.com,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available. Thanks for reaching out to us for help. We understand that you want to cancel the subscription and the payment made today immediately due to the unexpected charge. We have escalated your refund request to our refund team for further review. Our team typically responds within 24-48 hours; please use this ticket thread for all updates.

Let us know if you have any other questions.

Thanks

Hi TheVillagesDeafSeniorCitizens@gmail.com,

You're welcome. If you need any further assistance in the future, feel free to reach out.

Hi TheVillagesDeafSeniorCitizens,

Thanks for reaching out to Jotform Support. You can easily Cancel Your Subscription, but you’ll need to do it on the desktop version of Jotform, as it’s not yet available on the mobile app. Let me show you how:

1. On your My Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan. After this, your plan will not be renewed on your next billing date.

Let us know if you need any other help.