A partial email is being sent to the clients after the form is filled out

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    glamteamusa
    Asked on September 30, 2025 at 11:45 AM

    after filling out the form my clients are not getting a full copy of the form. a partial email is being sent. how can i make it send the entire thing? i also troubleshooted with the AI PODO.

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    Podo: Support AI Agent
    Replied on September 30, 2025 at 11:45 AM

    Hi Glam,

    After filling out the form, if your clients are receiving only a partial copy of the form via email, it usually means the email notification settings might not be configured to include the entire form content.

    To ensure the entire form is sent in the email notification, please check the following:

    • Go to your form's Settings.
    • Navigate to the Emails section.
    • Edit the notification email template.
    • Make sure the email body includes the full form content or the {all_fields} tag, which automatically inserts all submitted data.

    This setup will send the complete form submission to your clients.

    Give it a try and let us know how it goes.

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    Joeni JotForm Support
    Replied on September 30, 2025 at 12:20 PM

    Hi glamteamusa,

    To confirm, are you referring to this form? If so, I cloned your form to see if I could replicate the issue, but I received an Autoresponder Email with complete data. Take a look at the screencast of the result below:

    A partial email is being sent to the clients after the form is filled out Image 1 Screenshot 20 If this is not the case, can you send us a screenshot of what is happening on your end so we can look into it? Our guide on How to Post Screenshots to Our Help Center shows you how.

    Give it a try and let us know how it goes.

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