Cant get access to my account

Cant get access to my account as of this morning

According to our records, the reset password email is being sent now. Please check your spam or junk folder in case it was filtered there. Additionally, consider whitelisting Jotform's sender email or domain to ensure future emails are delivered properly.

I have tried twice and not recieved an email

I understand you haven't received the reset email yet. To assist you better, could you please provide the email address or username associated with your Jotform account? This will help us look into the issue more effectively.

email address is Michael.cooper@uk.g4s.com

Hi Michael,

Since you haven't received the password reset email, I recommend visiting our guide on how to recover your Jotform account. You can fill out the form provided in that guide to get further assistance with account access issues.

Please visit this guide to proceed with the recovery process.

I do not know my user name

Hi Michael,

If you do not know your username, you can still recover your account by visiting our account recovery guide. The guide provides a form where you can fill out optional information such as your email address, full name, or other details to help us verify your identity and assist you in regaining access to your account.

Please visit this guide and fill out the form on the page to start the recovery process.

Hi Michael,

Thanks for reaching out to us for help with accessing your account. Since you haven't received the password reset email and do not know your username, the best way to recover your account is to follow our official account recovery process.

Please visit this guide. On that page, you will find a form where you can provide details such as your email address, full name, or any other information that can help us verify your identity and assist you in regaining access to your account.

Following this process will allow our team to help you recover your account even without knowing your username or having received the reset email.

Let us know if you need any further assistance.

Hi Michael,

I can see that your account had been deleted, and as per your request, I have reactivated it. You can now log in to your account.