Prefill: How to prevent user's to edit the prefill

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    Crosby_Spencer
    Asked on September 29, 2025 at 5:32 PM

    Hello,

    I need to find a way to send a contract that has pre-fillable forms, that the customer can't edit. Is that possible?

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    Podo: Support AI Agent
    Replied on September 29, 2025 at 5:33 PM

    Hi Spencer,

    Thanks for reaching out to Jotform Support. Let me help you with that:

    You can send a contract with pre-fillable forms that your customers cannot edit by using Jotform's Manual Prefill feature. Here's how to do it:

    1. Go to the Form Builder and open your form.
    2. Navigate to the Publish tab and select the Prefill tab from the left menu.
    3. Click on Manual Prefill and then click on Add a New Prefill.
    4. Fill in the fields you want to prepopulate with data that your customers should not edit.
    5. Create the prefill and save it with a label, such as the customer's name.
    6. Manage the prefilled items by sending invitations or copying the prefilled URLs.
    7. Change the permission for the invited users from "Can Edit" to "Read Only" so that they cannot modify the prefilled data.

    This way, your customers will receive the contract with the prefilled information but will not be able to edit those fields.

    If you want to learn more, you can check out the page on Pre-populate Form Fields with Jotform Prefill.

    Give it a try and let us know how it goes.

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    Camila JotForm Support
    Replied on September 29, 2025 at 7:13 PM

    Hi Spencer,

    Yes, this is possible using Manual prefill, Get Page URL widget and conditions. Let me show you how to do it:

    1. In Form Builder, click on Add Element button on the left side of the screen.
    2. Select Widget tab and search Get Page URL, then add it in your form. Prefill: How to prevent users to edit the prefill Image 1 Screenshot 100
    3. Next, in Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    4. Click on Conditions on the left side of the screen.
    5. Select the Enable/Require/Mask Field condition. Prefill: How to prevent users to edit the prefill Image 2 Screenshot 111
    6. Set the conditions like you see below and click on the Save button. Prefill: How to prevent users to edit the prefill Image 3 Screenshot 122

    Now, we will show you how to set up a manual prefill:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Publish.
    2. Click on Prefill on the left side of the screen.
    3. Next, click on the +Add a new prefill button and fill out the fields. 
    4. Then, click on the Create or Send Invitation button. Prefill: How to prevent users to edit the prefill Image 4 Screenshot 133

    Check out the result:

    Prefill: How to prevent users to edit the prefill Image 5 Screenshot 144 Prefilling your form using another form is easy. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. Now, click on Prefill in the menu on the left side of the page, and then select Form Prefill.
    3. Click on the Downward Arrow icon and select the form that you want to prefill from, and then match the fields.
    4. Finally, click on Save Settings on the bottom-right side of the Form Prefill section.

    Prefill: How to prevent users to edit the prefill Image 6 Screenshot 155 Now that you’ve set up the prefill settings, you'll need to add a new prefill. Let’s do it:

    1. Click on Add a New Prefill and select a row or the rows you want to be prefilled.
    2. Then, click on the Create button in the right corner of the page.

    Prefill: How to prevent users to edit the prefill Image 7 Screenshot 166 That's it. Now, a prefill link's been created, and you can share that with people. When they open the link, the matched fields will be filled automatically. Check out the screencast below to see how it works:

    Prefill: How to prevent users to edit the prefill Image 8 Screenshot 177 If you want your prefilled fields to be read-only and not editable, you can change the options for those:

    1. In the Form Prefill settings, click on Can Edit next to the prefill link.
    2. In the dropdown menu that opens, select Read only, and that's it.

    Prefill: How to prevent users to edit the prefill Image 9 Screenshot 188 Give it a try and let us know if you need any other help.

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