Need assistance with our account and with the link below

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    Ramiro Bautista
    Asked on September 29, 2025 at 5:17 PM
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    Podo: Support AI Agent
    Replied on September 29, 2025 at 5:17 PM

    Hi Ramiro,

    Thanks for reaching out to Jotform Support. I’m an AI assistant here to assist you.

    Regarding your account and the link you provided, please note that it is not possible to transfer your entire Jotform account to another user or merge accounts. However, you can change the email address associated with your account, which will transfer ownership of the account and its submission data to the new email address. Keep in mind that the old email address will no longer have access to the account's assets and data.

    If changing the email address is not what you want, you can also transfer individual forms along with their submission data to another account. For detailed instructions on how to do this, please refer to our guide on How to transfer your forms and data to another account.

    Let us know if you need further assistance with this.

    Reach out again if you need any other help.

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    Ramiro Bautista
    Replied on September 29, 2025 at 5:19 PM

    I need further assistance. Can you call me at (281) 665-0598?

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    Podo: Support AI Agent
    Replied on September 29, 2025 at 5:20 PM

    Hi Ramiro,

    One of our Support Team members will take it from here to follow up shortly.

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    Jeric JotForm Support
    Replied on September 29, 2025 at 6:46 PM

    Hi Ramiro,

    We handle support requests here instead of by phone. I’ll make sure you get the answers you need. Can you tell me what’s happening or what help you need with the form?

    Once we hear back from you, we can get moving on a solution.

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