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Galvez_JordanAsked on September 29, 2025 at 3:57 PM
Hello, so
I need a second domain for my Paynex links or a way to hide Paybotx from showing on these links ban you please provide guidance on how to do that>
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Adrian Besilla JotForm SupportReplied on September 29, 2025 at 6:01 PM
Hi Jordan,
Thanks for reaching out to Jotform Support. Can you clarify if you’re looking to use a custom domain/white-label option for your payment links, or you'd like to mask or hide the branding in the URL?Note that it is only possible for Jotform Enterprise account to use your own custom domain so that links and form URLs show your branding instead of Jotform’s.
Can you confirm if you’re using Jotform Enterprise? If yes, we have a dedicated Enterprise Support Team to help you. We have a guide that explains How to Contact Enterprise Support Team. If not, you can try to embed your form directly into your website so users only see your domain, or use a custom redirect or short link service to mask the original link.
Keep us updated and let us know if you need any more help.
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