I need help reducing file size so email can send pdf in form

Good afternoon,

I have a form titled Parking Pass Requests and it generators a pdf once completed that is sent to my office. Lately it cannot attach the PDF because its saying its over 5MB in size. I've significantly reduced the document (I deleted 4 pages) and what is left is necessary. How can I adjust this without losing the current information? How far am I away from 5MB to be able to have JotForm send the document?

Hi Moonspinner,

Thanks for reaching out to Jotform Support. Let me help you with that:

The maximum file size for PDF attachments sent via Jotform email notifications is 5MB. Since your PDF is exceeding this limit, one effective way to handle this without losing any information is to include a download link to the PDF in your email instead of attaching the PDF file directly.

Here’s how to do it:

1. Go to your Form Builder and open the Settings tab.
2. Select the Emails tab from the left menu.
3. Edit your notification or autoresponder email by clicking the pencil icon.
4. Click in the email content where you want to place the PDF link.
5. Click the Form Fields button in the formatting toolbar and select PDF Link to add the {pdf-link} tag.
6. Save the changes.

When you receive the email, the {pdf-link} tag will be replaced with an actual link to download the PDF submission.

This way, you avoid the 5MB attachment limit and still provide access to the full PDF document.

If you want to disable the login requirement for downloading the file immediately, you can follow this guide: How to Unrequire Log-in to View Uploaded Files.

Give it a try and let us know how it goes.