Recovery of old document

Hello,

google.com/url?sa=D&q=https://www.jotform.com/uploads/MiteshMitesh/243311966569567/6085063001418352869/Growth%2520Resourcing%2520Ltd%2520Service%2520Agreement%2520Terms%2520%2526%2520Conditions%2520V1%252015.2.2024%2520%287%29.pdf&ust=1759224540000000&usg=AOvVaw1e6xGEDTkhWXOxU6vjmoe0&hl=en-GB&source=gmail

I thought this form may be under this profile but I don't see it. It's a critical company document. How can I go about recovering it?

Monya

Accounts Team | Growth Resourcing

Hi Growth,

It appears that your account currently has no assets, which might mean you are logged into a different account than the one where the document was originally stored.

To help you recover this critical company document, could you please provide the asset ID, asset name, or the URL of the form/document you are looking for? This will allow us to check thoroughly and assist you further.

Once you provide that information, we can proceed with locating or recovering the document.

Let us know if you have any other questions.

Hi Monya,

Thanks for reaching out to Jotform Support. I understand that you're trying to recover a critical company document, but the link you shared shows a 404 Not Found error. This usually means the file was either deleted from our servers or it's not under the account you're currently logged into.

I've escalated this to our Review Team so they can investigate further and check whether the document can be recovered. We'll update you here on this thread as soon we hear back from them.