Account Access: Account Locked

"Account is locked" error when trying to login.

Hi Aaron,

Thanks for reaching out to us for help. Your account was locked as a security measure due to HIPAA. This can happen when the system detects multiple suspicious login attempts or if you've entered the password incorrectly multiple times. I've gone ahead and reactivated your account.

Keep in mind that account sharing is prohibited as stated in Jotform's Terms of Use. To avoid your account from getting locked again, you might want to Reset Your Password and make sure you have only one active Jotform session on your account.

Reach out again if you have any other questions.