Access blocked

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    roshraju
    Asked on September 28, 2025 at 12:57 PM

    How i can retrieve it... I cannot able to access my forms

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    Podo: Support AI Agent
    Replied on September 28, 2025 at 1:12 PM

    Hi Rosh,

    If you are unable to access your forms, please check if you have applied any filters in your Workspace that might be hiding your assets. Here’s how to do it:

    1. Go to your Workspace in Jotform.
    2. Click on the Type button located on the right side of the page, near the +Create button.
    3. Select all assets or the specific assets you want to see.

    The list will update based on your selection, which should help you retrieve access to your forms.

    Give it a try and let us know how it goes.

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    roshraju
    Replied on September 28, 2025 at 1:14 PM

    I cannot able to access through jotform link ( company link)

    it shpwing that your access is blocked , let me know the reason and retrieve my access


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    Podo: Support AI Agent
    Replied on September 28, 2025 at 1:15 PM

    Hi Rosh,

    Our support team has taken over this thread and will assist you further with your access issue.

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    roshraju
    Replied on September 28, 2025 at 1:16 PM

    Can you speed up the process as i have to access my account to complete some task

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    Ravi JotForm Support
    Replied on September 28, 2025 at 1:17 PM

    Hi Rosh,

    Thanks for reaching out to Jotform Support. I checked your account and can confirm that it’s currently active. Are you able to log in? If so, let us know what appears on your screen after logging in. A screenshot or recording of what’s happening would help us figure this out. You can use Loom or upload to Google Drive or Dropbox, then send us the link. We’ve also got a guide explaining how to send us a screenshot.

    Once we have that information, we’ll move forward with the next steps.

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