how to integrate venmo into donation form

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    kr34tor
    Asked on September 27, 2025 at 8:23 PM

    When trying to connect venmo to donation form, it wants me to connect to paypal and i dont have paypal, i have venmo

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    Podo: Support AI Agent
    Replied on September 27, 2025 at 8:24 PM

    Hi Brian,

    Thanks for reaching out to Jotform Support. Let me help you with that:

    Venmo integration on Jotform donation forms requires connection through PayPal, as Venmo is a service owned by PayPal. If you are prompted to connect to PayPal, this is because Venmo transactions are processed via PayPal's payment gateway.

    Unfortunately, you cannot connect Venmo independently without linking to a PayPal account. To accept Venmo payments, you will need to connect your form to PayPal using the PayPal Business integration, which supports Venmo payments as part of the PayPal checkout process.

    Here’s how to proceed:

    1. Create or use an existing PayPal Business account.
    2. Integrate PayPal Business with your Jotform donation form.
    3. Once connected, your donors will have the option to pay via Venmo through the PayPal checkout.

    This is currently the only supported method to accept Venmo payments on Jotform forms.

    Give it a try and let us know how it goes.

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    kr34tor
    Replied on September 27, 2025 at 8:28 PM

    paypal and venmo are not linked at this time, so why isnt it asking for the venmo information to connect to venmo?

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    kr34tor
    Replied on September 27, 2025 at 8:30 PM

    PayPal and VENMO are not linked at this time, so why aren't you asking for the VENMO information to connect to VENMO?

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    Podo: Support AI Agent
    Replied on September 27, 2025 at 8:30 PM

    Hi Brian,

    Thank you for your follow-up question. While PayPal and Venmo are separate services, Venmo payments are processed through PayPal's payment gateway when integrated with Jotform. This means that although you don't see a direct prompt to connect Venmo separately, the connection happens via PayPal's system.

    Currently, Jotform does not have a standalone Venmo integration. To accept Venmo payments, you must connect your form to PayPal, which then enables Venmo as a payment option during checkout.

    This setup is due to how Venmo transactions are handled under the PayPal infrastructure, even though the accounts themselves are distinct.

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    kr34tor
    Replied on September 27, 2025 at 8:50 PM

    OK, makes sense. S after connecting to PayPal, then you set up VENMO?


  • Profile Image
    Podo: Support AI Agent
    Replied on September 27, 2025 at 8:50 PM

    Hi Brian,

    Yes, that's correct. After you connect your Jotform donation form to your PayPal Business account, Venmo will automatically be available as a payment option for your donors during the PayPal checkout process. You don't need to set up Venmo separately within Jotform; it is included as part of the PayPal payment options.

    This means your donors can choose to pay with Venmo if they prefer, once the PayPal integration is active on your form.

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    kr34tor
    Replied on September 27, 2025 at 8:52 PM

    Then how does jottforms connect with VENMO if it isnt coonnectrd to paypal. how will the venmo button work, if it doesnt have the venmo account API credentials


  • Profile Image
    Podo: Support AI Agent
    Replied on September 27, 2025 at 8:53 PM

    Hi Brian,

    Jotform does not connect directly to Venmo using separate Venmo API credentials. Instead, the Venmo payment option is made available through the PayPal payment gateway integration. When you connect your form to PayPal, the PayPal system handles the payment processing and includes Venmo as one of the payment options during checkout.

    This means that Jotform relies on PayPal's infrastructure to offer Venmo payments, so there is no need for Jotform to have separate Venmo API credentials or a direct connection to a Venmo account.

    In short, the Venmo button works because it is part of the PayPal checkout experience, which is why connecting to PayPal is necessary to enable Venmo payments on your form.

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