I am unable to get to the main page for Jot Form so I can reset my password.

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    Michelle Ansley
    Asked on September 25, 2025 at 3:07 PM

    I am unable to get to the main page for Jot Form so I can reset my password. I have been without access to my forms for 5 days!

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    Podo: Support AI Agent
    Replied on September 25, 2025 at 3:07 PM

    Hi Michelle! To help you reset your password, could you please provide the email address or username associated with your Jotform account? This will allow me to guide you through the next steps to regain access to your forms.

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    Joseph Christian JotForm Support
    Replied on September 25, 2025 at 3:18 PM

    Hi Michelle,

    Thanks for reaching out to Jotform Support. I can't seem to locate an account associated with your Email Address. Can you share your username instead? Or if you have a link to any of your forms, that could also help us locate your account. Also, are you seeing an error message, or is the page not loading at all? Mind grabbing a screenshot of what you’re seeing and sending it over? Our guide on How to Post Screenshots to Our Help Center shows you how.

    Once we hear back from you, we can help you sort this out.

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