How do I remove required payment or mark item cost as free?

Hello,

How can I remove the payment requirement from the template I'm currently working on (please see screenshot)?
Or at least be able to mark items as $0.00. I am not requiring payments from the grocery template as I am gathering all the orders and then will put them all together as one.

My account is under Keshia.Mann.-ND@Disney.com

Hi Keshia,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

To remove the payment requirement from your grocery form or mark item costs as $0.00, you can make the Purchase Order field unrequired. This way, the payment won't be mandatory for form submission, allowing you to gather all orders without requiring individual payments.

Here’s how to do it:

1. Open your form in the Form Builder.
2. Locate the Purchase Order or Payment field.
3. Click on the field to open its properties.
4. Find the option to make the field unrequired and disable the required setting.
5. Save your form.

This will allow your users to submit the form without making a payment, and you can later consolidate the orders as you mentioned.

Give it a try and let us know how it goes.

Where is Locate the Purchase Order or Payment field in the Form Builder?

Hi Keshia,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

One of our Support Team members has taken over this thread and will assist you further from here.

Ok, thank you

Hi Keshia,

I checked your form and noticed that the Product List has been removed. Based on your screenshot, it appears that the form is not currently integrated with any payment gateway. This means that while users will be able to select products, they will not be required to complete a payment transaction. Take a look at the screencast below to see how it works: Reach out again if there’s anything else we can help you with.