Disabled form: I need to have my form unlocked

  • Profile Image
    rburkhalter
    Asked on September 24, 2025 at 10:44 AM

    My form was locked, but I believe that I've corrected the items that were in question. Can it be unlocked now?Disabled form: I need to have my form unlocked Image 1 Screenshot 20

    Jotform Thread 31380681 Screenshot
  • Profile Image
    Joeni JotForm Support
    Replied on September 24, 2025 at 11:22 AM

    Hi Rebekah,

    Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We’ll get back to you as soon as we get an update from them.

  • Profile Image
    Paola Jotform Reviewer
    Replied on September 24, 2025 at 12:07 PM

    Hi Rebekah,

    The form was automatically disabled by our system. We've looked into things and enabled your form.

    It should be available now.

    Reach out again if you need more help.

  • Profile Image
    DONESHATAXPRO
    Replied on September 24, 2025 at 2:08 PM

    its still givin error


  • Profile Image
    Paola Jotform Reviewer
    Replied on September 24, 2025 at 2:28 PM

    Hi Rebekah,

    Can you take a screenshot of the form that displays disabled and share it with us?

    After we hear back from you, we’ll be able to help you with this.


  • Profile Image
    rburkhalter
    Replied on September 24, 2025 at 3:10 PM
    It appears to be working now.
    ...
Your Reply