Storage Space After Deleting 2 Forms

I have just deleted 2 form with a combined submissions of 4000+ and around 20-25gb.

How will i have these space reflected in my account?

Hi Reimbursement_reimbursement,

Thanks for reaching out to Jotform Support. In Jotform, when you delete forms or submissions, the storage space they occupied is not released right away. First, deleted forms and submissions are moved to the Trash folder. As long as they remain there, they will still count toward your submission and upload storage limits.

To free up the space, you’ll need to go into your Trash folder (for both forms and tables) and permanently delete the items. Once they are fully purged from Trash, your account’s available storage will update automatically, usually within a short period. You can easily delete your trashed submissions in Jotform Tables. Let me show you how:

1. In Jotform Tables, click on the Three Dots icon next to your form title in the tabs.
2. In the Dropdown menu, click on Trashed Entries to open the Trash menu.
3. Then, in the Trash menu on the right, click on the Checkboxes to select the submissions you want to purge. To select all, click on the Select All button.
4. Now, click on Delete Forever, and in the Confirmation window, click on the Delete button to confirm.

To avoid permanently losing submission data, it’s recommended to Download Form Submissions as Excel, CSV, or PDF. Purging deleted submissions will free up your Submission Storage and Upload Space but won’t affect other limits. You can also check out our guide about Account Usage and Limits for more information.

Give it a try and let us know if you need any help.