IP Ban Error

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    John Jahaziel Alianza
    Asked on September 21, 2025 at 10:45 PM

    Dear Customer Support,

    I'm confused why my IP address was banned. I use jotform for my work and it's such an inconvenience as I am unable to clock in. Can you please unban my network's IP address?

    Any assistance is greatly appreciated.

    Regards,
    John

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    Leona JotForm Support
    Replied on September 21, 2025 at 11:15 PM

    Hi John,

    Thanks for reaching out to Jotform Support. The error may be due to network restrictions. To improve communication with Jotform, whitelist Jotform’s IP addresses and domains. For a full breakdown of how to do it, head over to our guide on Whitelisting Jotform IP Addresses and Domains.

    Reach out again if you have any other questions.

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