There is a discrepancy in our subscription charges

Hi there, my receipt states an amount of $262.08, however my credit card was charged $372.02

Hi TR Figure Skating,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

We have escalated your refund request to our refund team. Our team typically responds within 24-48 hours; please use the ticket thread for all updates. We understand you're reporting a discrepancy between the receipt amount of $262.08 and the credit card charge of $372.02 and are seeking clarification on this billing issue.

Reach out again if you need any other help.

Hi Trfigureskatingclub,

Thanks for reaching out to Jotform Support. You were charged correctly. Do note that Jotform charges in US dollars only. So, you were charged US$262.08 which then converted into CAD$372.02 with the conversion rates. This rate is being charged by your bank, and Jotform does not hold this conversion amount. You can check Jotform's pricing page 's FAQs section for the question of which currencies does Jotform support.

Let us know if there’s anything else we can help you with.