Dynamic Textbox Not Showing

The Dynamic Textbox field is not showing properly on this form. Somehow it works in Firefox, but not any other desktop browsers or on mobile devices.

In Firefox, the form appeared properly, but the textboxes loaded SLOWLY.

Included:
Screenshot from Edge with no textboxes

Hi EFSL1975,

Thanks for reaching out to Jotform Support. When I cloned and tested your form on Chrome browser, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

This kind of issue can sometimes be caused by browser compatibility or script conflicts. Here are some steps to help troubleshoot and potentially resolve the problem:

• Try clearing your browser cache and cookies to ensure no outdated data is causing the issue.
• Test the form on different browsers and devices, including incognito/private browsing modes, to identify if the problem is browser-specific.
• Disable any browser extensions or ad blockers temporarily, as they might interfere with form scripts.
• If your form is embedded on a website, try re-embedding it using the iframe embed code to avoid script conflicts.

Give it a try and let us know if you need any help.

This is just so weird.

I've tried it in:'

Edge/InPrivate - not working

Chrome/InCognitio

Safari - not working

Firefox - working

I've cleared the cache from Jotform and my browser.

This is from Chrome:

Can you try just using the link for the form?

https://form.jotform.com/252602771577058

Hi EFSL1975,

Here's a screenshot of my result when using your form URL:

Could you try the following to troubleshoot the issue:

• Check your browser extensions and disable any that might interfere with the form.
• Try accessing the form using a different browser.
• If possible, test the form on a different device to see if the issue persists.

Let us know if you need any other help.