Use two product lists on the same form

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    Rachael_Chapple
    Asked on September 19, 2025 at 4:48 PM

    I am hoping to create two product lists. The first list lists all of our products, and their free price. The second product list would be additional items that they could purchase with a price.


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    Podo: Support AI Agent
    Replied on September 19, 2025 at 4:48 PM

    Hi Rachael,

    Thanks for reaching out to us for help. Let me help you with that:

    To create two product lists as you described, you can add two separate Product List elements to your form. For the first list, include all your products with their prices set to free (zero cost). For the second list, add the additional items with their respective prices.

    This way, your users will see one list of free products and another list of items available for purchase with prices.

    Give it a try and let us know how it goes.

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    Rachael_Chapple
    Replied on September 19, 2025 at 4:49 PM

    I need a separate product list. Is that possible? Two product lists?


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    Podo: Support AI Agent
    Replied on September 19, 2025 at 4:49 PM

    Hi Rachael,

    Yes, it is possible to have two separate product lists in one form. You can add two distinct Product List elements to your form, each containing the products you want to display separately. One list can show your products with free prices, and the other can include additional items with their respective prices.

    This setup allows you to keep the product lists separate within the same form.

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    Rachael_Chapple
    Replied on September 19, 2025 at 4:49 PM

    How?

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    Podo: Support AI Agent
    Replied on September 19, 2025 at 4:49 PM

    Hi Rachael,

    Unfortunately, each form can only have one Product List element in Jotform. This means you cannot add two separate Product List elements within the same form.

    If you want to offer two different sets of products, you might consider using other form elements or creating two separate forms for each product list.

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    Rachael_Chapple
    Replied on September 19, 2025 at 4:51 PM

    Your two answers completely contradict each other.


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    Podo: Support AI Agent
    Replied on September 19, 2025 at 4:51 PM

    Hi Rachael,

    I understand your concern about the contradictory information. To clarify, each form in Jotform can only have one Product List element. This means you cannot add two separate Product List elements within the same form.

    If you want to offer two different sets of products, you might consider using product options and sub-products within a single Product List or creating two separate forms for each product list.

    This approach will help you organize your products effectively while staying within the platform's capabilities.

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    Adrian Besilla JotForm Support
    Replied on September 19, 2025 at 5:14 PM

    Hi Rachael,

    Currently, it is not possible to use or add more than one Product List field on the same form. As a workaround, create a separate form for each payment product list you require and then embed it within a form using the iFrame embed widget. Here's a guide on how to do that.

    You can try to create and organize product categories within the Product List field to group related products together and improve form navigation. There, you can create, add, manage, or organize product categories in the Product List field on your form. You can easily create categories in the Product List element in Form Builder. Let me show you how:

    1. In Form Builder, click on your Product List field, click on the Wand icon (If you have a Product List without a payment gateway, the icon will be a Shopping Cart icon).
    2. In the menu on the right side of the page, click on Settings.
    3. Toggle Enable Categories to the On position and enter your category name, and click on Add.
    4. Under the Add button, click on the Add Page button and select the products that you want to include in this category.

    Use two product lists on the same form Image 1 Screenshot 30 You can add as many categories as you want by repeating the steps. Check out the screencast below to see how it'll look when you add two categories:

    Use two product lists on the same form Image 2 Screenshot 41 You can also check out our How to Add Product Categories to Payment Fields guide for more information.

    Let us know if there’s anything else we can help you with.

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