Why is my account suspended again?

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    4pacconference
    Asked on September 19, 2025 at 3:44 PM

    Please explain why my account is facing suspension again? I don't understand. We're running a campaign in Nigeria to provide Youth Empowerment Services.

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    Christian Ice JotForm Support
    Replied on September 19, 2025 at 3:50 PM

    Hi 4pacconference,

    Thanks for reaching out to Jotform Support. Upon checking, the account you used on this thread is currently active. Are you not able to log in to your account? Are you getting an error when you try to log in? Can you take a screenshot of it and share it with us? Our guide on How to Post Screenshots to Our Help Center shows you how. If you're referring to a different Jotform account, can you share us the email address linked to it so we can further investigate?

    Once we hear back from you, we can help you sort this out.

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