Categories removed from JOTFORM

Hi,

It looks like the categories were removed from my JOTFORM. Is it possible to restore them? I spent hours coding each product to the right category and am very concerned I will have to redo all of this work.

thanks for your help,

Max

Hi Max,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding your concern about the categories being removed from your Jotform, unfortunately, there is no direct way to restore categories if they were deleted or removed from the form. However, if the form itself was archived or deleted, you might be able to recover the form from the Archive folder on the My Forms page.

If you have not archived or deleted the form, it might be helpful to check if any recent changes were made that could have affected the categories. Sometimes, restoring a previous version of the form (if you have backups or clones) could help recover your setup.

For now, I recommend reviewing your form's history or backups to see if the categories can be restored from there.

Let us know if you need guidance on how to check archives or backups.

Give it a try and let us know how it goes.

Thank you - this fixed my issue.

Hi Max,

I'm glad to hear that the issue with the categories has been resolved. If you have any other questions or need further assistance with your forms, feel free to reach out.

Have a great day!