Too Many Request Message when Logging in

We getting the error of "too many requests"

Can you reset the login attempts on our account, we need to get in ASAP.

According to our records, the email address is not on any block or bounce list, and the reset password email has been sent successfully. Please check your spam or junk folder. To avoid future issues, consider whitelisting Jotform's sender email or domain. Also, ensure that your email settings and form configurations are correctly set up.

Hi Julie,

Thanks for reaching out to Jotform Support. As requested, I’ve gone ahead and flushed your login attempts. Could you try logging in again using your credentials—you should now be able to access your account without any issues.

Keep us updated and let us know if you need any more help.

Shaira,

I'm having the same issue, can you do the same for my account? Or do I need to open a support ticket of my own?

Hi Cory,

I’ve gone ahead and flushed your login attempts. Can you try logging in again with your credentials? You should now be able to access your account without any issues.

If the issue persists on your end, we’ll create a new ticket to keep things clear and avoid confusion.

Reach out again if you have any other questions.