Cómo puedo habilitar mis formularios que desactivaron?

Han desactivado los formularios por un tema de privacidad y cuando consulto con la AI mencionan que ha sido enviado un correo a mi cuenta sin embargo no encuentro ese correo para poder habilitar mis formularios.

Cómo puedo dar cumplimiento a la privacidad de datos para que me habiliten los formularios?

Gracias

Hi Viviana,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding your disabled forms due to privacy concerns, please check your email inbox (including spam/junk folders) for the reactivation email we sent. This email contains instructions on how to comply with data privacy requirements to enable your forms again.

If you cannot find the email, please ensure your email address is correct in your account settings. Also, verify that your email provider is not blocking our messages.

To comply with privacy requirements, you may need to review and update your forms to include proper consent fields or privacy notices as per regulations.

Once these steps are completed, your forms can be reactivated.

Let us know if you need further assistance with the process.

Reach out again if you need any other help.

Pueden por favor enviar nuevamente el correo con las instrucciones para habilitar el formulario por favor?

Hi Viviana,

A member of our support team has taken over this thread and will assist you further with resending the instructions to enable your forms.

Reach out again if you need any other help.

no me ha llegado mi correo, me pueden reenviar a nuevo correo ireynoso@hotmail.com por favor?

Hi Viviana,

Thanks for reaching out to us for help. I checked your account and it doesn't show that your forms were disabled due to any security reasons. It shows here that they were normally disabled. You can enable your form in a few simple steps. Let me show you how: 

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings
2. Then, in Form Settings, under the Form Status section, click on Disabled.
3. Next, in the window that opens, click on Disabled and select Enable. 
4. Now, click on Save. That’s it. You’re done. 

Reach out again if there’s anything else we can help you with.