How to add Shipping charges

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    pokehavensg
    Asked on September 19, 2025 at 4:20 AM

    Hi there!
    Firstly, i love the website. its so easy to create order form with multiple choices and all.
    however, i do have a question. How do i charge different shipping rates for the amount of products selected?
    for example : 1pc selected = $3 , 2-3pc selected $6 etc.

    another question is that, if they decide to do a doorstep delivery instead, the shipping charge will be $12 instead. how do i add the $12 instead of the other shipping charges?

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    Danilo JotForm Support
    Replied on September 19, 2025 at 6:38 AM

    Hi pokehavensg,

    Thanks for reaching out to Jotform Support. Regarding your questions about charging different shipping rates based on the number of products selected and setting a specific shipping charge for doorstep delivery,

    It's really easy to add a shipping fee for your products in Jotform, you just need to enable the Shipping feature. Let me help you with it:

    1. Open your form in Form Builder and select the Product List field.
    2. Click on the Wand icon on the right side of the field.
    3. In the menu on the right side of the page, under the Shipping tab, toggle the Enable Shipping option to the On position.
    4. Now, just choose a Charge Basis and define a Shipping Cost. That's it.

    How to add Shipping charges Image 1 Screenshot 30 If you choose Per Product Item in the Charge Basis section, you can set different prices for each item and add extra costs. You can also select Per Transaction (Flat Rate) for a fixed fee. Check out the screencast below for an example that shows the Per Product Item option selected:

    How to add Shipping charges Image 2 Screenshot 41 You can also check out our How to Add Shipping Cost to Payment Forms guide for more information.

    Reach out again if there’s anything else we can help you with.

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