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modon_propertiesAsked on September 19, 2025 at 2:13 AM
I need to validate the phone number and email id through the Loqute service, kindly guide how can I configure Loqute service with below form for the phone/email field.
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Podo: Support AI AgentReplied on September 19, 2025 at 2:13 AM
Hi Nibras,
Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding your request to validate phone numbers and email IDs through the Loqute service in your form, currently, Jotform does not support real-time validation of email addresses or phone numbers as users enter them.
However, you can use the Unique Field feature to prevent duplicate submissions for those fields. This feature will stop users from submitting the form if the entered phone number or email already exists in previous submissions.
For more details on setting this up, you can refer to our guide on How to Set Form Limits Based on a Unique Field.
If you need further assistance or have other questions, feel free to ask.
Let us know if you have any other questions.
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Norwyn Enterprise SupportReplied on September 19, 2025 at 3:22 AM
Hello Nibras,
Thanks for reaching out to Jotform Enterprise Support. I understand that you need to integrate the Form with Loqute service to validate the email/phone in the Forms. Currently, this is an unavailable option.
In the meantime, you can do the suggested workaround above. Or you can use the Email Validator widget. Let's walk through the steps on how to add the Email Validator widget to the Form together.
- On the Form Builder page, click the Add Element button on the left. Then, go to the Widgets tab.
- Look for the Email Validator widget and add it to the Form.
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it
- On the Form Builder page, click the Add Element button on the left. Then, go to the Widgets tab.
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