Square Payment Connection: Not adding GST to the item

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    Curtis_Health
    Asked on September 18, 2025 at 6:52 PM
    Now it's not adding GST to the item, please help
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    Christian Ice JotForm Support
    Replied on September 18, 2025 at 7:06 PM

    Hi Tim,

    Thanks for reaching out to Jotform Support. I checked your form, and there is no tax rate set up on your payment field.

    Square Payment Connection: Not adding GST to the item Image 1 Screenshot 30

    If you want to add GST on your item, here’s all you need to do:

    1. In Form Builder, click on the Stacked Coins icon right next to your Payment field to open its Subscription Settings.
    2. Go to Tax tab, and set up the tax rate or the subscription.

      Square Payment Connection: Not adding GST to the item Image 2 Screenshot 41

    This will ensure GST is automatically added to your subscription payment. Check out our guide on How to Apply Sales Tax to Products on Your Payment Form to learn more.

    Let us know if there’s anything else we can do for you.

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    Curtis_Health
    Replied on September 18, 2025 at 7:20 PM

    YAY solved

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