Question about Pause Feature in Workflow

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    factorybuilderstoreshr
    Asked on September 18, 2025 at 4:02 PM

    For the pause feature in workflow can I pause it based on a date that is on my form. For example if I have an onboarding form and I have a date entry for the first day of work can I have the pause feature select that date?

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    Joeni JotForm Support
    Replied on September 18, 2025 at 4:54 PM

    Hi factorybuilderstoreshr,

    Thanks for reaching out to Jotform Support. Jotform's Pause feature in Workflows doesn’t currently support dynamic dates pulled directly from form fields, such as a First Day of Work entry. The pause duration must be set manually using a fixed number of days, hours, or minutes, not a specific date from the submission.

    What you can do is, when the form is submitted, send the date field to an automation tool like Zapier or Make, which then schedules a webhook or trigger to fire on that date to continue your workflow or initiate the next steps.

    Reach out again and let us know how it goes.

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