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nadteamAsked on September 18, 2025 at 2:41 PM
Hello Jotform Support Team,
We’re currently using Jotform’s Shopify integration for our AI Agent. At the moment, the agent can only retrieve the default product price from Shopify. However, our Shopify store is configured with multiple markets (e.g., CNY for China).
Could you please let us know if there is any way for the agent to fetch the product price configured under Shopify Markets (local currency pricing) instead of only the default price? If so, could you share the setup or API configuration required?
Thank you for your support.
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Joeni JotForm SupportReplied on September 18, 2025 at 3:33 PM
Hi nadteam,
Thanks for reaching out to Jotform Support. For us to further investigate the issue, could you share with us the link of your AI Agent so we can look into it? Let me show you how:
- In AI Agent Builder, click on the Publish tab in the top navigation bar and click on the Copy Link button in the Standalone tab.
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nadteamReplied on September 18, 2025 at 9:59 PM
This is the link to our Agent: https://agent.jotform.com/019947a24411788384c440b2867b2c260679
Please help to take a look. Thank you.
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Jovito JotForm SupportReplied on September 18, 2025 at 10:52 PM
Hi nadteam,
To thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the issue and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.
Can you confirm that we have your permission to go ahead with this process? If you have any questions or concerns, we’re here to help.
Once we hear back from you, we'll be able to help you with this.
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nadteamReplied on September 18, 2025 at 11:23 PM
Hi Jotform,
Please go-ahead.
Thanks for checking with us.
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Raymond JotForm SupportReplied on September 19, 2025 at 2:13 AM
Hi nadteam,
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
Thanks for your patience and understanding, we appreciate it.
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