Phone Picker Widget Only Allows 9-Digit Numbers for Iraq Phone Numbers

Hi, have been using the Phone Picket widget for some time.

Recently realized that when choosing a phone number in Iraq, the widget allows a maximum of 9 digits after the international calling code, the correct length is 101 digits.

Can you please arrange a fix?

Attached screenshot is self explanatory.

Thanks.

Hi UTM,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the Phone Picker widget issue you mentioned for Iraq phone numbers, currently, the widget limits the number of digits after the international calling code to 9. Unfortunately, the correct length you mentioned (101 digits) is not supported by the widget at this time.

We have noted your request for a fix to accommodate the correct phone number length for Iraq. This will be forwarded to the development team for consideration and potential update in the widget.

Thank you for your understanding and for providing detailed information.

Let us know if you have any other questions.

Correction for typing mistake, we want to fix the length for iraqi number to just 10 digits (101 digits was a mistake).

Hi UTM,

Thank you for the clarification regarding the Iraqi phone number length. We understand that the correct length should be 10 digits after the international calling code.

We will update the request accordingly and forward it to the development team to adjust the Phone Picker widget to allow 10 digits for Iraqi phone numbers.

Thank you for your patience and for providing the correct information.

Hi UTM,

I was able to recreate the issue, so I created a ticket and escalated this to our Developers. We’ll keep you in the loop with any updates we get.

Hi utmdubai,

Can you try to add a new phone picker widget to your form? I tried with my cloned form and newly created forms and saw that the widget works perfectly fine, and the issue only happens in the widget in your form. Keep in mind that if you want to delete the widget, its submission data will be lost too. I suggest hiding the already added widget and create a new one. Or you can consider downloading your submissions.

Once we hear back from you, we'll be able to help you with this.

Hi Connor, seems the fix has already been done after I already added the field to my form.

It is not update on my form so, yes, I will have a add a new widget.

Thank you, lets close the ticket for now.

Best regards