Accessing former Employee's files

Hello, We had an employee leave, and we do not have access to the account within your system. Is there any way to extract the files in which he had in his account?

Hi Parker,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding access to files from a former employee's account, Jotform does not disclose information or provide access to forms or files that belong to a different user account. For security and privacy reasons, you would need to contact the former employee who owns the account or have access credentials to that account to retrieve any files.

If you have any other questions or need further assistance, please let me know.

Reach out again if you need any other help.

Hi Parker,

In addition to what Podo said above, you can recover the account by filling out the Account Recovery form, and our dedicated team will assist you in verifying your account ownership and recovering account access.

Reach out again if you need any help.