Error Message Received On Form

Hello Support,

I have been informed that individuals are receiving an error message when attempting to use the registration form. I need assistance with checking the form to confirm it is not being blocked for some reasons.

Thank you!

Hello ITCS,

To address the error message users are encountering on the registration form, please try the following steps:

• Identify the specific error message displayed.
• Ensure a stable internet connection.
• Clear your browser cache to remove any temporary issues.
• Review the form settings for any misconfigurations.
• Test the form on different browsers or devices to see if the issue persists.

If the problem continues, please share the exact error message for further assistance. Let me know if you need any more help!

Hello itcs_forms,

Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you give it another try and let us know what happens? If you get the same thing again, can you take a screenshot of what’s happening and send it to us? We’ve got a quick guide on how to do that here.

Give it a try and let us know if you need any help.