Clarification About Account Limits

Hello,

I would like to ask for clarification on how the account limits are calculated, specifically regarding the total number of sends, the limit on conversations with agents, and the limit on responses.

Thank you in advance for your support, and I look forward to your explanation.

Kind regards.

Hi Psicólogo,

Thanks for reaching out to Jotform Support. The Monthly Conversations limit refers to the total number of AI Agent conversations that can occur in your account each month, including chat and phone interactions. I suggest that you check out our guide about Understanding Your Account Usage and Limits. If that’s not quite what you’re looking for, can you share a bit more info so I can help you better?

Let us know if there’s anything else we can do for you.