Can't Get Into My Account

Hi Lincoln,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

It looks like the password change request you tried to use has expired. To regain access to your account, you will need to initiate a new password reset request. Please go to the password reset page and submit a new request to receive a fresh reset link.

If you encounter any issues during this process, feel free to let us know.

Give it a try and let us know how it goes.

Hi Lincoln_Davis,

I checked your account and it's currently active. Can you try resetting your password and see how it goes? Resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Give it a try and reach out again if you have any other questions.