Is the 10 Sign free per month based on the calendar month

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    DeeAnn
    Asked on September 17, 2025 at 12:10 PM
    Is the 10 free per month based on the calendar month, or does it reset every 30 days from when my form started?
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    Kris Ann JotForm Support
    Replied on September 17, 2025 at 12:24 PM

    Hi DeeAnn,

    Thanks for reaching out to Jotform Support. The Signed Documents limit is based on your account's monthly usage cycle, not a rolling 30-day period from when your form started. You can easily check your account's monthly reset date in Jotform. Let me show you how:

    1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

    Is the 10 Sign free per month based on the calendar month Image 1 Screenshot 30

    2. Go to Usage in the menu on the left, and beside the Monthly Usage section, you’ll see your limit reset date.

    Is the 10 Sign free per month based on the calendar month Image 2 Screenshot 41Let us know if you have any other questions.

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