Request to Migrate Personal Account to Enterprise Account
K
Kristy Auten
Asked on September 17, 2025 at 11:52 AM
I have been using a personal account I login using google with my work email. Kristy.auten@precisionplumbing.net. My company has now gotten an enterprise account and I have signed up with the same email. I need to migrate the accounts.
Podo: Support AI Agent
Replied on September 17, 2025 at 11:52 AM
Hi Kristy,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Let me help you with migrating your accounts when you have signed up with the same email for both personal and enterprise accounts.
To migrate your data and manage your accounts properly, you will typically need to transfer your forms and data from your personal account to your enterprise account. This process usually involves exporting your forms and submissions from your personal account and importing them into your enterprise account, or using any migration tools provided by Jotform for enterprise users.
Since you are using the same email for both accounts, please ensure you are logged into the correct account when performing these actions.
If you need detailed step-by-step instructions or assistance with this migration, please let me know.
Reach out again if you need any other help.
Eduarda
JotForm Support
Replied on September 17, 2025 at 12:54 PM
Hi Kristy,
Since your Enterprise account is now ready, as per the email sent, you should now reach out to our dedicated Enterprise support team to provide you with a more accurate resolution. You can follow this guide on How to Contact Enterprise Support Team.
Reach out again if you need any more help.
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