Change account's email address that we no longer have access to
M
Maddie Milne
Asked on September 17, 2025 at 9:46 AM
Hello,
My company VyStar Credit Union recently started using Jotform for our sponsorship intake form. Unfortunately, our account was under my boss' username and password and he was let go. We have several submissions we need to review but they automatically go to his email and we do not have access to it any longer. I can't get anyone to help me and this is time sensitive.
Deanne
JotForm Support
Replied on September 17, 2025 at 9:51 AM
Hi Maddie,
Thanks for reaching out to Jotform Support. You can fill out our Jotform Account Recovery Form here and our support team will contact you for assistance.
Let us know if you need any other help.
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