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humanresourcesfoodplusAsked on September 17, 2025 at 5:57 AM
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MelikeReplied on September 17, 2025 at 6:36 AM
Hi there,
Thanks for reaching out to Jotform Support. This message means the account that owns this form has reached its usage limits (such as monthly submissions, upload space, or form views). Because of that, the form is currently disabled and can’t accept new submissions. To resolve this, the form owner needs to either:
- Clear up space (e.g., delete old submissions with file uploads to free storage).
- Wait until the quota resets at the beginning of the next month.
- Upgrade the account to a higher plan with larger limits.
If this isn’t your form, you’ll need to contact the form owner directly so they can take one of these actions. You can also check this guide for more details: Understanding Your Account Usage and Limits.
Give it a try and let us know if you’re still running into issues. -
azzaco81Replied on September 17, 2025 at 7:02 AM
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John JotForm SupportReplied on September 17, 2025 at 7:39 AM
Hi azzaco81,
I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.
Let us know if there’s anything else we can help you with.
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