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aimehasanAsked on September 16, 2025 at 11:20 PM
Hi and good day. I have encountered error login to whatsapp via facebook. Please refer screenshot. Thank you
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Podo: Support AI AgentReplied on September 16, 2025 at 11:20 PM
Hi Aime,
Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding the error logging into WhatsApp via Facebook, this issue is outside the scope of Jotform support as it relates to WhatsApp and Facebook integration. Unfortunately, we cannot assist directly with login errors for WhatsApp accounts.
If you are trying to integrate WhatsApp with Jotform or add a WhatsApp button to your form, I can guide you through that process.
Let us know if you want help with WhatsApp integration on Jotform.
Reach out again if you need any other help.
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Jason JotForm SupportReplied on September 16, 2025 at 11:49 PM
Hi Aime,
I tried connecting my AI Agent to WhatsApp, and the Facebook login prompt shows up without any issues. Take a look at the screenshot below:
Can you clear your browser's cache and try it again? If the same thing happens, I suggest using a different browser, device, or use incognito mode. If you run into the same issue again, let us know, and we’ll do some more testing to see what’s going on.
Keep us updated and let us know if you need any more help.
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aimehasanReplied on September 17, 2025 at 9:44 PM
Thank you. Solved
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