Square Payment Connection: How to Reflect the Correct Location on the Receipt?

Hi,

We have the square integration set up on a this form, but I would like the location on the square receipt to reflect the correct location, currently it's coming up as another location ( that also has the square integration)

Hi Tim,

Thanks for reaching out to us! I understand you're having issues with the Square integration on your form, specifically with the location on the Square receipt and the number of invoice attachments in the confirmation email.

To assist you better, could you please provide the form ID or URL? I will check the form from my end.

Hi Tim,

If you’ve already updated your business location in your Square account but it’s not reflecting in your Jotform form, the best solution is to remove the Square integration from your form and then reconnect it. When reintegrating, make sure to select the correct location from your Square account. This will ensure that receipts show the right business location.

1. In Form Builder, click on the Credit Card icon beside your payment field.

2. Click on the Trash can icon beside the Square payment section and click on the Yes, Proceed button on the popup modal.

3. Now click on the Add Payment Connection button, select Square, and click on the Use button.

I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

Give it a try and let us know how it goes.