Transfer form to another Jotform account

  • Profile Image
    sophiegrayhogarth
    Asked on September 16, 2025 at 6:19 PM

    Hi there,

    I would like to transfer ownership of the form I made to my business account. Can you please send Naked Nibbles form to nakednibbleswholefoods@gmail.com please. I am the owner of this form and approve the transfer.

    Thanks,

    Sophie

  • Profile Image
    Podo: Support AI Agent
    Replied on September 16, 2025 at 6:19 PM

    Hi Sophie,

    I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    One of our support team members has taken over this thread and will assist you further with your request to transfer ownership of the form.

    Thank you for your understanding.

  • Profile Image
    Kris JotForm Support
    Replied on September 16, 2025 at 6:21 PM

    Hi Sophie,

    Thanks for reaching out to Jotform Support. Transferring Your Forms and Data to Another Account is easy. When you transfer a form, all its submission data moves with it, and the receiving account becomes the new owner. There are a few things you need to be aware of:

    • If you're using a custom URL, it’ll automatically update from https://form.jotform.com/{yourUsername}/{your-custom-url-slug} to https://form.jotform.com/{New_Owner_Username}/{your-custom-url-slug}.
    • The transfer can’t be undone unless the new owner agrees to send the forms back.
    • It's not possible to transfer forms to or from HIPAA-friendly accounts.

    Now, let me show you how to do it:

    1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

    2. In the window that opens, click on Settings.

    Transfer form to another Jotform account Image 1 Screenshot 90

    3. Then, click on the Data tab on the left.

    4. In the Transfer Form section, click on Transfer Form.

    Transfer form to another Jotform account Image 2 Screenshot 101

    5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

    Transfer form to another Jotform account Image 3 Screenshot 112

    6. In the window that opens, tick the box next to the name of the form you want to transfer.

    7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

    8. Now, click on Transfer Form.

    Transfer form to another Jotform account Image 4 Screenshot 123Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

    1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

    Transfer form to another Jotform account Image 5 Screenshot 134

    2. Then, click on Cancel Request.

    Transfer form to another Jotform account Image 6 Screenshot 145

    3. Finally, click on Yes, Cancel.

    Transfer form to another Jotform account Image 7 Screenshot 156Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

    Transfer form to another Jotform account Image 8 Screenshot 167 Don’t forget that the form(s) you’re transferring shouldn’t be connected to Jotform products like Jotform Apps, Jotform Store Builder, or Jotform Workflows. If they are, remove those connections first.

    Reach out again if you have any other questions.

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