Account Overlimit: Forms are disabled

  • Profile Image
    burlsteinburl
    Asked on September 16, 2025 at 5:12 PM

    Still getting Over Quote Era when clicking form link After clearing form inbox/trash AND clearing cache. https://form.jotform.com/252215799714061



    

    Jotform Thread 31121091 Screenshot
  • Profile Image
    Eiron_O JotForm Support
    Replied on September 16, 2025 at 5:17 PM

    Hi Burlstein,

    Thanks for reaching out to Jotform Support. I've gone ahead and recalculated your Total Usage limit, and cleared your form caches to refresh the data. Your forms should be active now. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. Let me show you how:

    1. On your My Workspace page, click on your Avatar/Profile Image icon.

    2. In the dropdown menu, click on Settings.

    Account Overlimit: Forms are disabled Image 1 Screenshot 30

    3. In the Settings menu, click on Clear Cache. And that's it, you're done.

    Account Overlimit: Forms are disabled Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.

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