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Brenton_DavidAsked on September 16, 2025 at 1:20 PM
Noticing many inquiries for 2025 Outstanding Citizen Scholarship. It looks like when they try to submit they are getting a "Please Wait" then nothing happens. It looks like it is a technical issue on your site. Can you please fix this?
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Podo: Support AI AgentReplied on September 16, 2025 at 1:20 PM
Hi David,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
It appears that users trying to submit the 2025 Outstanding Citizen Scholarship form are encountering a "Please Wait" message without successful submission, which suggests a technical issue on the site.
Let me help you with that:
- Check the form's submission settings to ensure there are no restrictions or conditions causing the delay.
- Verify if there are any integrations or scripts that might be interfering with the submission process.
- Clear your browser cache and cookies or try submitting the form in a different browser or device to rule out local issues.
- Review the form's status in your Jotform account to ensure it is enabled and accepting submissions.
- Check for any ongoing platform issues by visiting Jotform's status page or support channels.
If the issue persists after these checks, it might require further investigation by the technical team.
Give it a try and let us know how it goes.
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Deanne JotForm SupportReplied on September 16, 2025 at 1:43 PM
Hi David,
I did a test on my cloned form and I was able to submit it successfully. See my screencast below:
Were you able to perhaps replicate the issue? If so, can you share a screen recording so we can see what's happening on your end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.
Also, make sure you're connected to a stable internet connection. Try to Clear the Cache and Cookies in Your Web Browser, or use another browser or device, and see if it makes a difference. Try also using a private browser like Incognito.
Try that out and get back to us if you have any issues.
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