-
Eli_benaventeliAsked on September 16, 2025 at 1:00 PM
-
Podo: Support AI AgentReplied on September 16, 2025 at 1:00 PM
Hi Eli,
I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
Regarding your issue with changing the email in your form "PURONICS INVOICE SOLO DUEÑO 2025," it looks like you are trying to update the email address for the signer or recipient but are encountering difficulties.
To help you with this, please ensure you are updating the email address in the correct section of your form settings or email notifications. If you want to change the recipient email address that receives the form submissions, you can do this under the Settings tab in Emails, then edit the notification email recipient.
If you are trying to change the email address associated with your Jotform account, this is done through your account settings, not directly in the form.
Could you please clarify if you want to change the email recipient for form submissions or the email linked to your Jotform account? This will help me provide more specific instructions.
Let us know if you need detailed steps for either option.
Give it a try and let us know how it goes.
-
Eiron_O JotForm SupportReplied on September 16, 2025 at 1:24 PM
Hi Eli_benaventeli,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, based on your screenshot, it looks like you're trying to get the embed code that's why your default email address is used. If you want to change your email address, you need to go to Send to Sign. Let me show you how:
- In the Send tab of the Sign Document, click on Send to Sign on the left menu.
- You can then update your Email address.
Give it a try and let us know if you need any more help.
Your Reply
Something Went Wrong
An error occurred while generating the AI response. Please try again!