Can't Submit the Form

I received an error message when I tried to complete one of the CCT membership form online. Is it in the settings that would not allow me to complete

Hi iathomas127,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

If you received an error message when trying to complete the CCT membership form online, it could be due to several common reasons related to form settings or availability. For example, the form might be disabled, have submission limits reached, or have unique submission settings that restrict multiple entries.

Let me help you with that:

1. Check if the form is enabled: Sometimes forms are disabled or deleted, which prevents submission.
2. Verify submission limits: The form might have reached its monthly submission quota, which stops further entries until the quota resets.
3. Review unique submission settings: If the form is set to allow only one entry per user, you might get an error if you try to submit more than once.

If you are the form owner, you can review these settings in your form's configuration. If you are a user filling out the form, you might want to contact the form owner for assistance or try again later.

Give it a try and let us know how it goes.

Hi iathomas127,

I cloned your form to test it, and I easily replicated the issue. I tried submitting twice, but it doesn't allow me to. Multiple submission are disabled on your form. There’s an easy fix for this. We just need to update the Unique Submission section on your Form Settings. Here’s how to do it:

1. On your My Forms page, hover your mouse over your form and click on Edit Form on the right side of the screen.
2. In Form Builder, in the orange navigation bar at the top of the page, click on Settings, and then click on Show More Options.
3. In the Form Settings menu, scroll down and select No Check in the Unique Submission dropdown menu.

Give it a try and let us know how it goes.