How to trigger Double-Opt in process in Active Campaign

  • F
    Florian
    Asked on September 16, 2025 at 4:07 AM

    Dear JotForm Team,

    is it possible to trigger a double optin process in active campaign after jotform submission? The contact should be subscribed to a list and receive an email request.

    Best

    Florian

  • Profile Image
    Podo: Support AI Agent
    Replied on September 16, 2025 at 4:07 AM

    Hi Florian,

    Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Currently, there is no specific information available in our knowledge base about triggering a double opt-in process in ActiveCampaign directly after a Jotform submission. Typically, this kind of functionality depends on how the integration between Jotform and ActiveCampaign is set up, often involving ActiveCampaign's automation settings.

    If you want the contact to be subscribed to a list and receive a double opt-in email, you may need to configure this within ActiveCampaign's automation or list settings after the contact is added via Jotform submission.

    Let us know if you have any other questions.

  • Profile Image
    Mary JotForm Support
    Replied on September 16, 2025 at 4:48 AM

    Hi Florian,

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    How to trigger Double Opt in process in Active Campaign Image 1 Screenshot 20

Your Reply