Is it possible to edit the verification email with our own branding?

  • T
    Tye Hillam
    Asked on September 16, 2025 at 2:38 AM

    Is it possible to edit the verification email with our own branding and from address?

    Currently it displays the Jotform logo and is addressed from noreply@jotform.com.

    Page URL: https://www.jotform.com/help/521-how-to-require-users-to-verify-their-email-address-prior-to-submission/
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    Mary JotForm Support
    Replied on September 16, 2025 at 2:54 AM

    Hi Tye,

    Thanks for reaching out to Jotform Support. Unfortunately, there is no option to edit the Email Verification. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

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